FAQ

How long before my stick holder ships?
Approximately 7 business days once your order is received.
Why does it take 7 days for my order to ship?
Our stick holders are made to order, and our finishes use a time consuming multistep process, and after it is applied, it requires adequate time for the finish to properly cure before the product can be shipped.
How do I go about having you match my kit, or what if I want a color not on the website?
We would love to work with you to see if we can match your kit. The best way would be to call us directly at 440-289-1109 or reach out through our contact form. Then we could start a discussion and get your project under way.
Do you offer a warranty?
YES! your stick holder does come with a warranty.
At STICK-IT we take great pride in our work and do the best we can to provide the highest quality custom stick holder we can, and we want you to be confident in your purchase.
That is why we provide a 5-year warranty on our finishes. We warrant that, given proper care, our finishes will not crack or peel from the stick holder. It the finish does fail within 5 years of receipt, we will replace the stick holder tube for free. This warranty is not valid in the case of abuse and does not cover minor scratches and normal wear and tear. This warranty does not include
the PDP clamp.